ACDSee 365 Support

General information and links

Knowledge Base

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Contact Us

Need help with making a purchase, or would you like to contact customer care?

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or by email.

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Got a question? Or maybe you have some tips that you're dying to share. Join our enthusiastic community where other ACDSee users get together to share, learn, discover, and inspire.

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365 Help Files

Browse the ACDSee 365 Help file for assistance with uploading, managing, sharing, and more.

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acdID Account

Sign up to create an acdID account, your personal account with ACD Systems International Inc.

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What's new?

The latest ACDSee Photo Studio Ultimate, ACDSee Photo Studio for Mac and Luxea Video Editor products are available and include a host of new features. ACDSee Photo Studio Ultimate is the first digital asset management and photo editing software to also include a layered editor. These products, and more, are available via subscription licensing, allowing you to install them on multiple computers and benefit from free upgrades for future versions to come. We also have additional offerings, including cloud storage and access to ACDSee Web, a plan-based desktop and web app platform, allowing you to edit, manage, share, and access your entire photo and video library on the go. For more information on the plans available, please check out the Home or Personal Plan pages.

home plan personal plan photo studio ultimate photo studio for mac video editor
Can I run ACDSee?

The best way to find out if your system is compatible with ACDSee software is to go to and navigate to the page of the specific product you are interested in. On the main page of each product, you will find System Requirements tabbed at the top of the page along with other options, such as Features. If the product you are looking at does not have these tabs, scroll to the bottom of the page to find the System Requirements.

How much storage do I get?

How much storage you get is entirely up to you! You can upgrade to additional storage amounts of 50GB, 100GB, or 200GB. To upgrade, login to your account, navigate to the drop-down menu in the upper right corner and click Need more storage?

What products are included with my plan?

The easiest way to see what is included in your plan is to login to your ACDSee Web account, then navigate to the drop-down menu in the upper right corner and click My Account. On the My Account page, you will see a list of included products.

Can I try ACDSee Web before I buy?

You can! All you need to do is go to the Home or Personal Plan page and sign up for a free 30 day trial.

Do I have the latest ACDSee products?

You can periodically check back to for the latest updates and upgrades. Don’t forget, your plan includes free upgrades!

acdsee free upgrades
What is the difference between a plan and a pack?

ACDSee plans are based on annual or monthly subscriptions, whereas ACDSee packs are a one-time purchase of select perpetual products.

I need help. Where can I get it?

There are a number of ways to find the help you need. Each ACDSee product has its help file. You can find that within the software by clicking the help menu, or online by going to our Support page and navigating to the product that you need help with.

For help with ACDSee Web, please click on the tile at the top of this page called 365 Help Files. If you can't find the answer to your questions there, please explore the other options on this Support page, including the Knowledge Base.

support knowledge base
How can I learn more about ACDSee?

For information on our products and how to use them, refer to our product pages on, tutorials, ACD Systems forums, or Knowledge Base articles.

acdsee tutorials forums knowledge base

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